Contact Scanner Support
Please let us know if our Knowledge Base does not contain the solution to your issue. Click the Knowledge Base link on the left menu under your product type to be directed to the appropriate Knowledge Base. Drivers and documentation can also be found under each product type from the left menu.

Regular Hours are: 5 a.m. - 5 p.m. PST; Monday through Friday

Phone: (800) 626-4686, Option 2

Contracts Priority Phone*: (866) FJ-SERV-U (866) 357-3788
*This number is for current CONTRACT holders only (Contract = ScanCare, Basic, Advance Exchange, Depot or PM, Installation or Training event)

Regular Live Chat hours are: 7 a.m. - 3 p.m. PST, Monday through Friday

Please note that Fujitsu Computer Products of America only supports inquiries that originate within the United States.

For product inquiries outside of the United States or for other product inquiries not supported by Fujitsu Computer Products of America, please visit http://www.fujitsu.com/ to locate the appropriate subsidiary.